The emergency line is on, 24 hours a day

Leaking, burst or broken down?

Call the emergency line at any hour. An engineer comes out anywhere in Leicester and fifteen miles around.

07700 900188

Call the emergency line

£95

Call-out, any hour of the day or night

£60

An hour, after the call-out

15 miles

Around Leicester, all covered

While we're on the way.

Turn the water off.

Find your stopcock — often under the kitchen sink — and turn it clockwise to close it.

Stay clear of wet electrics.

If water is near sockets, switches or lights, keep away from them and tell us when you call.

Catch what you can.

Buckets and towels under the drip, and move anything you care about out of the way.